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How to annals a Samsung product with your Samsung account

Creating and signing in to your Samsung account helps you stay up to engagement on system updates and recall notices, proceeds access to device-specific troubleshooting, and be able to manage your warranty condition. A Samsung business relationship likewise allows you to fill-in, restore, and sync data across multiple devices, detect lost devices, and admission exclusive apps, similar SmartThings and Samsung Pay.

Note: Available settings and screens may vary by wireless service provider, software version, and device. When signing in to an account, you may be asked to verify your identity using two-pace verification.

To get all of your Samsung business relationship'southward benefits, you will demand to register your devices to the account. If you have a Milky way phone, Milky way tablet, or Samsung TV, the device should exist automatically registered the commencement time you log into your Samsung business relationship on the device. On the other hand, if you take a domicile apparatus or other device you volition demand to manually register it via the Samsung website or the Samsung Members app. It is also a good thought to add together your Samsung account to your child's products, and annals them likewise.

2. When you're ready, open a web browser and go to the Registration page on the Samsung website. Y'all will be asked to sign in to your account if you haven't already.

   

3. Select your product category, such as Mobile, TV & Abode Theater, Abode Appliances, etc.

4. If needed, select your product blazon, such as Phone, Tablet, or Vesture. You tin can skip this step if yous're registering something that isn't a mobile device, such as a TV or abode appliance.

5. Enter the product's IMEI number (for devices with a cellular connectedness only) or its series number and model number.

   Notation: For mobile devices without a cellular connectedness (like Wi-Fi tablets), make certain to select the Wi-Fi option in lodge to enter the serial number instead of an IMEI number.

   

6. If you do not know the production's IMEI, serial, or model number, the website volition accept instructions on how to detect it. Y'all can besides look at the "Find the product'due south model and serial or IMEI number" section for more information.

7. One time you've entered the number, select REGISTER. The product will now be registered to your account.

8. If you are having problem registering your product, please meet the "Cannot register a device" section for troubleshooting steps.

Note: If the website says your phone or tablet is already registered, it's probably because y'all signed in to your Samsung account on the device which automatically registered it to the business relationship.

Yous can use the Samsung Members app to register your products! The app lets you conveniently scan a device's QR lawmaking or barcode instead of manually entering it. You tin can as well scan for devices over Wi-Fi if they're connected to the internet.

1. If you haven't already, make certain you have theSamsung Members app on your Galaxy phone and sign in to your Samsung account.

2. OpenSamsung Members, and then tap the Go helptab. TapRegister, and then select a registration method.

Note: If the Samsung Members app says your phone or tablet is already registered, it'south probably considering y'all signed in to your Samsung account on the device which automatically registered it to the account.

• Register using a QR lawmaking: To identify your device'south serial number through a QR code, tap Scan QR code, and tap OK. Line upwardly your phone's camera with the device's QR code. Make sure you lot use the barcode on the device itself, not on the packaging. When the device is found, follow the on-screen instructions to register it.

• Register using Wi-Fi: To search for your device through your connected Wi-Fi network, tap Browse Wi-Fi, and permit the necessary permissions. Then, follow the on-screen instructions to register your device. Non all devices support Wi-Fi registration.

• Scan the barcode or manually enter: To scan a barcode on your device or manually enter its numbers, tap Enter info or browse barcode. Select your device type (phone, watch, Idiot box, etc.). From here, yous can enter the necessary data. If you'd like to scan a barcode, tap the barcode icon next to your desired option, such every bit Model number. When you're finished entering or scanning, tap Register.

When registering a product to your Samsung account, y'all volition demand to enter some information about your device. Some mobile devices (similar phones or LTE tablets) require yous to enter an IMEI number, while appliances and other devices crave a serial number and model number. Notwithstanding, go along in mind that if you tin sign into your Samsung account on the device, that will automatically register it to your Samsung business relationship.

If you're not able to sign into your Samsung account on the device, your best bet is to log in to your Samsung account on our website, and go to the Registration page.

Yous can learn more than about registering your production in the side by side section.

Wondering what your warranty covers? Afterwards your device has been registered, yous tin go online and view the production'southward warranty information.

1. Using a spider web browser, log in to your Samsung business relationship on the Samsung website.

2. Navigate to the My Products page. Hither you lot will encounter a list of all your registered devices.

3. Notice your desired device in the listing.

4. Select REVIEW WARRANTY side by side to your desired device, and follow the on-screen instructions to find your warranty.

   

5. When viewing your warranty information, you may exist asked to provide proof of purchase if y'all haven't already.

6. If you are unable to provide this data, you volition demand to wait up the general warranty information for your device. To do this, navigate to the Warranty page on the Samsung website, and utilise the different categories to find your specific device and its warranty information.

Important: To request service through the website, a Samsung account is required and your desired production must exist registered.

Yous tin easily gear up service for your registered devices using your Samsung business relationship.

1. Using a web browser, log in to your Samsung account on the Samsung website.

2. Navigate to the My Products page. Hither you will see a list of all your registered devices.

3. Find your desired device in the list. If the product isn't registered, you will need to register it before you lot tin can request service. Please run into the "Where and how to register a product" section for more details. Or, you lot tin selectRegister a new product at the tiptop of the My Products folio to begin the registration process.

4. When y'all're set, select REQUEST SERVICE side by side to your desired registered device, and follow the on-screen instructions.

   

5. Alternatively, you can navigate to the Service folio on the Samsung website, and then select Showtime repair service.

In that location are a few reasons why y'all may non exist able to register a device to your Samsung account. For example, y'all won't exist able to register a phone if it's unlocked, rooted, pre-production, a non-U.s.a. model, or purchased from a retailer non intended for the US.

Below are some other reasons and some troubleshooting tips for when a device won't annals.

• I reset the TV but it notwithstanding shows as registered: When the Goggle box is reset, it won't be removed as a registered device. If you need to edit or update your account info or view your registered products, you can access your account online.

• Countersign issues: If yous can't register a device because you tin can't remember your Samsung account's password, you tin easily reset it. Just navigate to the Sign In page, select Find ID or Reset countersign, and and then follow the on-screen instructions.

  

• Devices don't show in account online: If a device you previously registered is not appearing in your account, this means information technology wasn't saved or it has been removed. To view your devices and see if your desired one is registered, navigate to the My Products page and scroll downward the list. Sometimes it may accept a while after registration for a device to appear in the list.

• IMEI not is accepted: If the website does not take your device's IMEI number, it means the IMEI number is not valid or belongs to an international device. It'due south likewise possible that the device is already registered to a different account. If y'all are using a VPN that may take an IP address exterior of the US, disconnect from it.

• Samsung Members app is not working: If the Members app does non work properly or does not let you annals a device, close the app and reopen it. If it's even so having problems, try updating the app. If that doesn't piece of work, uninstall, and and then reinstall Samsung Members on your phone, and and so attempt again. Finally, if you are nonetheless having problem, contact Samsung Customer Back up for assistance.

• Barcode scanner doesn't piece of work in Samsung Members app: If the Members app is non letting you browse a barcode when registering a product, shut and reopen the app. If information technology however doesn't work, endeavor entering the code manually.

• Cannot register international device in Samsung Members: If y'all are trying to access Samsung Members from outside the US, or access the phone with a Samsung account from outside the US, you will not be able to annals your device.

Cheers for your feedback!

© 2022 Samsung Electronics America, Inc. Samsung, Samsung Galaxy and Family Hub are trademarks of Samsung Electronics Co., Ltd. All other brands, products and services, and their respective trademarks, names and logos, are the property of their respective owners. The higher up content is provided for entertainment and information purposes only. Consult user transmission for more complete data. All information included herein is subject to change without discover. Samsung is not responsible for any straight or indirect damages, arising from or related to use or reliance of the content herein.

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Source: https://www.samsung.com/us/support/answer/ANS00089142/

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