Unable to Get Captions for Uploaded Video

Captions and subtitles

Subtitles provide viewers with a video'southward dialogue in written form. They are designed for viewers who do not sympathise the language being spoken in the video. Captions include subtitles plus a written description of what is occurring in a video. They are designed for viewers who are unable to hear or who have difficulty hearing the audio in a video.

Skip ahead:

Plow on captions or subtitles while viewing a video
Add captions or subtitles to your video
Configure default availability of automatic closed captions on new uploads
Enable and disable automatic closed captions on individual videos
View a video's transcript
Locate video by keyword search

Hither'southward a short video nearly captions and subtitles on Vimeo:

Turn on captions or subtitles while viewing a video

To turn on captions or subtitles while viewing a video, click the CC button in the histrion'southward bottom toolbar. In the menu that appears, select the caption or subtitle track you'd like to encounter.

We utilize Helvetica Neue with bold styling for captioning and subtitle brandish in the Vimeo player. The size of the font is responsive, meaning it will adjust per the size of your browser window.

To see captions in activeness, try turning them on in the video beneath:

Note: Five id eo creators upload captions and subtitles to their own videos. If you exercise non run into your language, it probably means that the video has not yet been transcribed or translated. Feel complimentary to contact the video creator directly to ask.

Add captions or subtitles to your video

To add captions or subtitles to your video past uploading your own file, follow these steps:

Navigate to your video manager and open the desired video.
Select the Advanced option on the correct side of the video to access additional video settings.
Become to Distribution > Subtitles .
Click the "+ " push, so due south pecify the language and file type.
Click Choose File and upload the file from your computer.
Once the file is uploaded, you'll need to toggle it on to activate it. To replace, delete, download, or edit the file, click on the iii dots side by side to the file proper noun and select the respective option from the card.

If you don't already accept captions or subtitles for your video, you tin can purchase them through one of the trusted providers listed below. These aforementioned providers are too listed on the Avant-garde tab of your video's settings.

3play ( FAQs )
Rev (FAQs for captions and subtitles )
Amara ( FAQs )

Vimeo supports the following captions and subtitles file formats: SRT, WebVTT, DFXP/TTML, SCC, and SAMI files, only we recommend using WebVTT whenever possible. Nosotros also recommend encoding your caption files in UTF-8 format. Otherwise, captions that comprise special characters may not display properly during playback.

Configure default availability of automatic airtight captions on new uploads

Vimeo offers automatic closed captioning, meaning all videos will be automatically transcribed by our system during the upload process. This feature is currently just available to our Enterprise members, just nosotros plan to roll it out to our other membership tiers in the time to come. The ability for viewers to see your videos' automatic closed captions is enabled on all uploaded videos by default. To plough this off:

Navigate to the Upload defaults section of your account settings.
By default, " Allow viewers to enable automatically generated captions " will exist checked. Uncheck the box to turn this off.
Click Relieve .
Your videos volition still be transcribed on the backend, merely the captions will not exist available to your viewers on hereafter uploads unless you enable them on a specific video (read on below).

⚠️ Note : Automatically generated captions are labeled as "English (Autogenerated)" to clarify to viewers and distinguish between manually uploaded captions.

Enable and disable automatic closed captions on private videos

If you want to alter whether or not an private video displays automated airtight captioning, yous tin can adapt this setting by post-obit these steps:

Go to your video director and select the video.
Navigate to your video's Advanced Settings page and click on the Distribution tab.
Scroll down to the subheading Subtitles and Captions.
Below Captions, toggle offAuto closed captions. Toggle it back on to enable the feature.

Note: At this fourth dimension, all automatic closed captions are merely available in English. If you lot would similar to offer additional languages to your audience, you'll need to upload carve up subtitle or caption files.

View a video's transcript

You can view the transcript of a video that has Motorcar CC enabled past following these steps:

Navigate to the video'south simplified video settings or prune page
Click the [CC] push button beneath the player. The captions panel will open to the right of the histrion, where you'll exist able to follow along with the video'south transcript.
- Click on whatever segment of the transcript to navigate to that point in the video.
- If you get out the panel open while your video plays, the system will motorcar-coil through each line of text and highlight information technology when information technology appears in the player so that yous tin can follow forth.

Locate video by keyword search

If you recall the topic of a video that has Automobile CC enabled simply don't remember the title, y ou can search for it in your Video Library using keywords from the transcript that Auto CC creates. When you lot select a video from the search results, you'll exist taken to the video's settings page and the transcript panel will open automatically.

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Source: https://vimeo.zendesk.com/hc/en-us/articles/224968828-Captions-and-subtitles

Captions and subtitles